Privacy Policy

1. Information Collection

1.1 Types of Information We Collect

Basic Account Information:

• Basic information obtained through third-party login like Google (email, name, avatar)
• Mind map content and data you create
• Account settings and preference configurations

Usage Data:

• Device information (browser type, operating system, screen resolution)
• Usage logs (login time, feature usage, error logs)
• Performance data (page load time, response speed)

Automatically Collected Information:

• IP address and geographic location information
• Data collected through cookies and similar technologies
• Website usage analytics data

1.2 Information Collection Methods

• Direct Collection: Information you actively provide (when registering or using services)
• Automatic Collection: Information automatically obtained through technical means
• Third-party Collection: Information obtained through partners (such as Google login)

2. Information Usage

2.1 Usage Purposes

We use your information for:

• Providing Services: To provide you with SeekMap's core functions and services
• Personalized Experience: To customize user interface and features according to your preferences
• Service Improvement: To analyze usage data to improve product features and performance
• Technical Support: To resolve technical issues and provide customer support
• Security Protection: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

2.2 AI Feature Usage

3. Information Sharing

3.1 We Will Not Share Your Information Unless:

• With Your Consent: With your explicit consent
• Legal Requirements: Required by laws and regulations or judicial authorities
• Security Needs: In emergency situations to protect user and platform security
• Business Transfer: In case of merger, acquisition, or other corporate restructuring (advance notice will be provided)

3.2 Service Providers

We may share necessary information with the following types of third-party service providers:

• Cloud storage and database service providers
• Identity authentication service providers (such as Google)
• AI and machine learning service providers
• Analytics and statistics service providers

All third-party service providers must comply with strict data protection agreements.

4. Information Storage and Security

4.1 Data Storage

• Storage Location: Your data is only stored on secure servers within USA
• Storage Duration: During your use of services and for necessary periods required by law
• Data Backup: Regular backups to prevent data loss

4.2 Security Measures

We employ multi-layered security protection measures:

• Technical Protection: Encrypted transmission, access control, firewall protection
• Physical Protection: Data center physical security measures
• Personnel Management: Strict employee confidentiality agreements and permission management
• Regular Audits: Regular security assessments and vulnerability fixes

5. Your Rights

5.1 Data Rights

According to relevant laws and regulations, you have the following rights:

• Access Right: To know what personal information we have collected about you
• Correction Right: To request correction of inaccurate personal information
• Deletion Right: To request deletion of your personal information
• Restriction Right: To request restriction on processing of your personal information
• Portability Right: To request your data in a structured format
• Objection Right: To object to our processing of your personal information

5.2 How to Exercise Your Rights

You can exercise your rights through the following methods:

• Directly manage your information and preferences in account settings
• Contact our customer service team ([email protected])

6. Cookies and Tracking Technologies

6.1 Cookie Usage

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preference settings
• Analyze website usage
• Provide personalized content

6.2 Cookie Management

You can manage cookies through your browser settings:

• Disable or delete cookies
• Set cookie reception alerts
• Selectively accept cookies

Note: Disabling cookies may affect the normal use of certain features.

7. Privacy Policy Updates

We may update this privacy policy from time to time. Major changes will be communicated to you through the following methods:

• Posting prominent notices on the website
• Sending email notifications

Continued use of our services indicates your acceptance of the updated privacy policy.

8. Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following methods:

• Hainan Simai Tech Ltd.
• Address: Room 1009 B15, 10F, Zhong Xin Nan Hang Building, Yingbin Road, Jiyang District, Sanya City, Hainan Province, China
• Email: [email protected]

Thank you for trusting SeekMap! We will continue to work hard to protect your privacy and data security, providing you with a better service experience.