1. Service Introduction
Welcome to SeekMap ("we" or "the service")! SeekMap is an AI-powered intelligent mind mapping tool designed to help users better organize their thoughts, structure information, and enhance work efficiency.
By using SeekMap services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Account Registration and Usage
2.1 Account Registration
- You can register a SeekMap account through Google or other supported third-party platforms
- Please provide accurate and complete information when registering
- You are responsible for protecting your account security, including safeguarding your login credentials
- You may not transfer your account to others
2.2 Account Usage Guidelines
- You may not use SeekMap for any illegal or unauthorized activities
- You may not upload, create, or share illegal, harmful, malicious, or infringing content
- You may not interfere with or disrupt the normal operation of the service
- You may not attempt unauthorized access to other users' accounts or data
3. Service Content and Features
3.1 Core Features
- Mind Map Creation: Create, edit, and manage mind maps
- AI Assistance: Utilize artificial intelligence technology to assist with content generation and optimization
- Data Synchronization: Sync your mind map data across devices
- Collaboration Features: Share and collaborate on mind maps with others
3.2 Service Availability
We strive to ensure service stability and availability, but do not guarantee 100% uninterrupted service. We may temporarily interrupt services for maintenance, upgrades, or other reasons, and will provide advance notice when possible.
4. User Content and Intellectual Property
4.1 User Content
- You retain ownership of all mind map content you create
- You grant us necessary technical licenses to provide services (such as storing, displaying, and transmitting your content)
- You warrant that you have legal rights to uploaded content and do not infringe others' intellectual property
4.2 SeekMap Intellectual Property
SeekMap's software, algorithms, designs, trademarks, and other intellectual property belong to us. Without permission, you may not copy, modify, distribute, or otherwise use our intellectual property.
5. Privacy Protection
We take your privacy protection very seriously. For information about how we collect, use, and protect your personal information, please review our Privacy Policy.
6. Refund Policy
Subject to applicable laws and regulations, we provide reasonable refund services.
- Unused credits after recharge: Full refund available within 7 days.
- For other refund situations, please contact us at [email protected]
7. Shipping Policy
SeekMap is a digital service platform that provides cloud-based AI tools. As a software-as-a-service (SaaS) platform, we do not ship physical products.
7.1 Digital Service Delivery
- Instant Access: Upon successful account registration and payment (if applicable), you gain immediate access to SeekMap services
- Credit Activation: Purchased credits are instantly added to your account and available for immediate use
- Global Availability: Our services are accessible worldwide through any device with internet connection
- No Physical Delivery: Since SeekMap is entirely digital, no physical shipping or delivery is required
7.2 Service Availability
We provide 24/7 access to our platform, with occasional maintenance windows for updates and improvements. Users will be notified in advance of any scheduled maintenance that may temporarily affect service availability.
8. Service Restrictions and Termination
8.1 Service Restrictions
If you violate these Terms of Service, we have the right to restrict or suspend your account usage privileges.
8.2 Service Termination
You may stop using our services and delete your account at any time. We also reserve the right to terminate services when necessary, but will provide reasonable advance notice.
9. Disclaimer
- SeekMap provides services "as is" and does not guarantee services are completely error-free or uninterrupted
- AI-generated content is for reference only; users must judge its accuracy and applicability themselves
- We are not liable for any losses resulting from the use of our services
- We are not responsible for third-party services or linked content
10. Terms Changes
We may update these Terms of Service from time to time. Important changes will be communicated through appropriate means. Continued use of the service indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions or suggestions about these Terms of Service, please contact us through the following means:
- Hainan Simai Tech Ltd.
- Address: Room 1009 B15, 10F, Zhong Xin Nan Hang Building, Yingbin Road, Jiyang District, Sanya City, Hainan Province, China
- Email: [email protected]
SeekMap reserves the right to interpret these Terms of Service. In case of disputes, they should be resolved through friendly negotiation; if negotiation fails, they shall be submitted to a competent court for litigation.